How to Handle and Prevent Online Harassment

Make sure your employees and managers know that any instance of harassment online, whether in a virtual meeting or via other online channels, must be reported straight away.

If your company is the victim of online harassment, take steps similar to how you would handle a claim of in-person harassment:

• Document the complaint thoroughly.

• Collect all the information and details of the incident; gather any additional pertinent documentation or records.

• Alert your service provider about the incident, including any security vulnerabilities that may have contributed.

• If appropriate, notify law enforcement.

• Work with your IT team to ensure your teams are implementing proper security settings.

• Train your employees on virtual communication security features, passwords, and authentication across all channels being used, to help prevent future incidents.